Sales Order Entry
Sales order automation for Epicor Kinetic.
lowki.ai reads customer orders from your email and posts them into Epicor Kinetic as sales orders held for review. It does the reading and the entry. Your team does the release. Live in under a day, on-prem or cloud.
A customer emails an order. Your team drags it into a monitored folder, or drops the document straight onto a Kinetic order marked 'AI Needs Processing'. No portal, no new inbox, no change to how customers send.
The AI extracts the customer, ship-to, part numbers, PO number, and quantities from the email and its attachments. It works out of the box, with no templates to build and no per-customer training.
The order is created in Epicor Kinetic through the REST API and linked back to the original email so anyone can trace it to source in one click.
Unfamiliar customers, ambiguous part numbers, and missing fields are flagged for your team rather than guessed at. You see exactly what needs a human eye.
Your team reviews and releases the order in Kinetic. lowki.ai never takes an order off hold. Every commit decision stays with a person.
Built for the messy middle
EDI only ever covers your largest, most structured customers. In our own business, EDI reaches a handful; lowki.ai handles hundreds of accounts from a single deployment. It fills the gap between EDI and manual typing.
Accuracy measured conservatively
98% customer match, 97% ship-to, 95% PO number, across 40,000+ orders in production. Any field a human changes after posting counts against us, even when the change was unrelated. The numbers are deliberately hard on ourselves.
Human in the loop, Kinetic-native
Orders post through Epicor's REST API, so your Method and Data Directives still apply. lowki.ai works inside your existing rules rather than around them, and a person always releases.
